The OAUG user group has once again come through for the Oracle E-Business Application community by working with Oracle to waive all Release 11.5.10.2 Extended Support fees.
In the December edition of OAUG eNews the follow support change was announced.
Oracle has waived the Extended Support fees for E-Business Suite 11.5.10 for the entire three years of the Extended Support period, December 2010 – November 2013. This is a two-year extension to the initial waiver for the first year of the Extended Support fees.
This is great news for many of us trying to maximize the ROI from our large ERP implementations while planning on a Release 12 or Fusion Applications upgrade or implementation later in the Release 11i Extended Support period. Please note that there is no longer a direct upgrade path from Release 11.5.10.2 to Fusion Applications.
The changes to the Lifetime Support documents and the Oracle Software Technical Support Policies will be made with the December updates to the documents at the links below:
Oracle Lifetime Support Policy – Oracle Applications
http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf
Oracle Software Technical Support Policies
http://www.oracle.com/us/support/library/057419.pdf
NOTE: Please review the December updates to the documents noted above to confirm the support policy changes have made it to Oracle’s official documents!
And don’t forget to also review the Oracle Software Technical Support Policies and Oracle Lifetime Support Policy documents for additional support changes that have been made to Oracle software including the Oracle RDBMS.
Great news! Thanks to OAUG and Oracle!
John


